DATA PROTECTION INFORMATION FOR GRACE COACHING CLIENTS
Privacy Statement
The privacy and data security of my coaching clients is important to me at Grace Coaching. This statement explains how Grace Coaching uses personal data to keep connected with you.
Through my communications, events and activities I aim to keep in touch with you and make you aware of the coaching services I offer.
In order to deliver this information Grace Coaching processes the personal data of clients. This helps to ensure that you are getting the most relevant and interesting communications from me.
If you have any questions about how I process your personal data or if you wish to opt-out of my mailing list, please contact belinda@gracecoaching.co.uk and just copy this statement: “Please remove me from your mailing list”.
WHAT INFORMATION DO I HOLD ABOUT YOU?
The personal data held and processed by Grace Coaching may include:
Biographical Information
• your name, address, contact details, role and institution or organisation.
Interactions and Transactions with Grace Coaching
Your current contact details
• Records of Grace Coaching coaching meetings and events you register for and attend
• Records of communications and interactions I’ve had with you
• Records of financial transactions with Grace Coaching
WHERE DOES OUR INFORMATION COME FROM?
The information I hold about you comes from you filling in application forms for coaching and events or by corresponding by telephone, email, face-to-face or otherwise.
HOW WILL I USE INFORMATION ABOUT YOU?
The data I collect is used by Grace Coaching to support a range of activities and information for our clients. I use data to communicate with you as a Grace Coaching client and for administrative purposes.
SHARING AND DISCLOSING YOUR PERSONAL INFORMATION
Your data will be used only by Grace Coaching.
Sharing with External Parties
I do not sell your personal data to third parties or share it for any commercial purposes. I also will not permit third parties to sell on the data I have shared with them, under any circumstances. I will not share your information with external parties, except in the following circumstances:
when you have given us permission to do so
to hosts for specific events
HOW LONG I KEEP YOUR PERSONAL INFORMATION
I will retain your data indefinitely in support of your ongoing relationship with me or until you request me to do otherwise.
I review the data held to ensure that it is accurate and relevant to my aim to keep in touch with you. Where I find information is out of date, inaccurate or no longer relevant, I remove this data.
Where you exercise your right to erasure, I will retain a core set of personal data (e.g. name, and contact details) to ensure that I do not inadvertently contact you in the future.
EXERCISING YOUR RIGHTS
The privacy and data security of clients is important to me. UK and EU data protection laws give you a range of rights in relation to your personal data for example: erasure, rectification and subject access. Information about your rights can be found on the Information Commissioner’s website.
To ask questions, or complain about how I process your personal data, please contact belinda@gracecoaching.co.uk You also have the right to lodge a complaint with the Information Commissioner’s Office.
Corrections
If you wish to correct any information I hold about you, please contact belinda@gracecoaching.co.uk
FURTHER INFORMATION
The controller for your personal data is Grace Coaching. I always handle your personal data securely and minimise its use and collection, and there is no overriding prejudice to you by using your personal information for these purposes.